Hi there!I was wondering how to add multiple pictures to an inbox message on the app. Every time that I’ve tried it says that even one file (one picture) is too large to add or insert.Thank you,Dasha

Bit of a mystery. I have been searching the guides and question forum for similar issues and can't find any. Next up I will need to submit a ticket, but thought I'd ask here first.I'm an admin. I have an instructor who is unable to reply to student m...

Two problems with the new test Keys:1. when you generate a key the PDF generated doesn't allow users to select text, and it is constructed in a way that even when you use the Adobe tool to identify text it still does not.2. Hot spot answers on printe...

I have not been receiving any email or push notifications. I have looked over the notification settings and they are set as needed, but I still haven’t received anything despite getting announcements and assignments only in canvas. What can I do to s...

Good evening,I have been having an issue trying to get onto canvas when I use my Wi-Fi from home. Unfortunately I have to live in Tijuana for a little until i can afford to find a place closer to school and being that I work full time all I would rea...

I want to share a PowerPoint file I presented in class tonight with my students.  How do I do that?  I'd like to be able to set up a folder for Class #1 and put files in it to share with the students.  I want to be able to do this for all my classes....

Trying to give permission to see/edit the LH navigation menu in settings without having to enrol in the course for a custom role. Which permission controls the right to see/edit the LH navigation menu in settings? 

Hi,I need help. My discussion for Spanish 2 is not recording the speaker I am suppose to be mimicking. It only records my voice repeat the words.Is there something in the canvas setting that needs to be fixed? This feature worked all last semester. A...

When uploading a student CSV file to Canvas, we get an "Invalid UTF-8" error if any row has characters such as í or ñ in the name fields.   Notepad++ indicates the file is UTF-8. Are these characters not valid UTF-8?  Is there any way to upload files...

In Blackboard the students email was listed in the class roster, in canvas they do not provide the email address only when you click on it it goes to the email in class and I have to send an email since I'm a PC an inquiry in regular walden email. Pl...

A professor recently reached out in regards to 2 different time stamps showing under their module assignment settings and they are wondering why one is showing 9AM and the other shows 11 AM and wants only one (the 9 AM) to reflect since it's confusin...

Hi,I am trying to delete courses and enrollments, not in the selected import file. I am getting this message: An enrollment referenced a non-existent section.Any suggestions are welcome. Thank you

Hi the colors of my classes are appearing different from my MacBook compared to my iPad and iPhone. I was able to turn off the high contrast off on canvas on my MacBook but for some reason it is still on on my iPad and iPhone and I don't know how to ...

When I go to print a quiz from canvas - it does not convert the Latex type to math and so it does not print correctly. Any ideas?

Hi all,I have published a course under an Free for Teacher account and now I am trying to publish a second course but I keep getting the error "Complete registration by clicking the "finish the registration process" link sent to your email".However, ...

In new quizzes, can students review  the quiz with lockdown browser? Or does LDB have to be disabled? Thank you

How might I delete the student's attempt on. a quiz? I tried to reassign the quiz but the student still cannot take the quiz.Thanks in advance!Christine

how do I find a zoom link for a course when it isn't in my dashboard but it shows im registered on ssol??