Auto-Response in Canvas Inbox

BrandiceMello
Community Member

Good Afternoon,

I was hoping to have some assistance or advice regarding auto-responses in the Canvas Inbox. 

The setting is enabled. I have created an out-of-office time frame and message as well as turned it on. The characters of the email are less than 255. However, when students or anyone else responds to my emails, the auto-response will not be delivered. Additionally, if anyone emails me first, the auto-response will not work either. 

Thank you for any help on this!

-Brandi

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