Blueprint and External Tools

[Ryan-Allen]

We use a Blueprint Course with associated courses to organize our courses. We've started adding 3rd party/external tools to some courses and we are finding that a majority of the time, the external tools are not syncing correctly to the associated courses. Is there some kind of general trick to making it work? Many of 3rd party vendors don't seem to know how the blueprint process works so they are generally unclear how the course structure we uses impacts the use of their tools. Any recommendations or knowledge articles or ideas would be most helpful and welcome.

[chadscott · Accepted solution]

Howdy,

We add commonly used tools to the sub-account or root account level. There will be times where it may not apply to all courses, so hiding the course navigation item by default is preferable. This will remove the need to add it at the course level.

Cheers,
Chad Scott