Can't access to my canvas english links

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acastelan
Community Novice

I'm having a difficultie opening up my english class links. Why is this issue occurring. I can't seem to be able to open up my homework assignment.

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Stef_retired
Instructure Alumni
Instructure Alumni

Hello,  @acastelan  Welcome to the Canvas Community! This could be due to a large number of factors; the instructor might not have made certain materials or course navigation tabs available, or there might be something else going on. We can give you some general advice that might solve the problem as you might be experiencing an issue with an incompatible/unsupported browser:

  • Check your device compatibility: What are the basic computer specifications for Canvas?
  • Check your browser compatibility: Which browsers does Canvas support?  (Note that Internet Explorer 11 is not a supported browser, and if you're using IE11, you should have been automatically redirected to a page providing additional instructions.)
  • Try a different browser. The latest version of Chrome works great in both Windows and MacOS. If Chrome is giving you issues, switch to the latest version of Firefox.

 

If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.

Good luck!

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