Can't reassign group assignments completed by individuals in speedgrader

kbathBCP
Community Explorer

I often create group assignments where students have the option of submitting individually. In speedgrader, when I leave comments for just these individual submissions, the comments disappear from speedgrader and are only available to me in PDF format if I click "download submission comments." This alone is aggravating, but more importantly I am prevented from clicking the "reassign" button for these students, since Canvas has in some sense forgotten that I left them any comments. No issue for group submissions, I can continue to see their comments in the speedgrader and I can reassign to them after leaving those comments. According to this article it's a known issue but I can't find anything about it from Canvas. Any thoughts? Thanks

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