Can't see grades in Learning Mastery gradebook

[lkloehn]

I have been using Canvas for several years as an Instructor and have been having great success using Learning Outcomes to set up rubrics and grade for Learning Mastery. This year, I have one course that is not posting any grades to Learning Outcomes. I suspect I clicked something incorrectly or set up a rubric incorrectly, but I can't seem to get to the bottom of it after hours of investigation. Any help would be welcome!

[chriscas · Accepted solution]

Hi @lkloehn,

It’s been a while since we’ve heard from you. We hope you are doing well and that you’ve found an answer to your question!

The only thing that comes to my mind as a Canvas admin is that perhaps you just set up rubrics without actually using outcomes, though if you've done thing successfully for years, that is probably unlikely.  I would recommend contacting Canvas support in an instance like this so they can look at your course directly and see what is going on.  Community members are mostly Canvas users and school/institution administrators who can't see your exact course or account details.

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