Can we add outside email address still? It looks like we lost the functionality to do so?!?!

[rpichtel]

We used to be able to have students have non University email types and it worked, none it does not.  Can we re-enable this feature?

Bobby

[KristinL · Accepted solution]

Hi @rpichtel -

Students should be able to add an email address to their contact preferences.

How do I add an additional email address as a contact method in Canvas as a student? 

I wonder if your Institution made a change. If your student are unable to follow the lesson here, encourage them to visit your Canvas Support team on campus or submit a help ticket How do I get help with Canvas as a student?