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Anonymous
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Cancellation of Community Account

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I do not see any links to an email of sorts for cancelling accounts, and im not sure why it is so difficult to just get an agent to help with this. I need an email, or if someone can show me a guide on how to do it on my end would be great. I was using Canvas for an internship but no longer will be in the internship so i'll deactivate this account.

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kmeeusen
Community Coach
Community Coach

Hi @Anonymous 

Sorry you are leaving us. For me, this is one of my happy places.

Anyways.................

How do I close my Community account?

You can close your account and remove your personal information from the Canvas Community. After you close your account, you cannot re-open it or reclaim your user name. If you later decide to re-join the community, you must re-register and start from scratch.

  1. Click your Profile icon.
  2. Click the My settings link.
  3. Click the Close Account tab.
  4. Click the Close Account button.
Note: Closing your account will immediately log you out of the Canvas Community.
 
Good luck,
Kelley

View solution in original post

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1 Reply
kmeeusen
Community Coach
Community Coach

Hi @Anonymous 

Sorry you are leaving us. For me, this is one of my happy places.

Anyways.................

How do I close my Community account?

You can close your account and remove your personal information from the Canvas Community. After you close your account, you cannot re-open it or reclaim your user name. If you later decide to re-join the community, you must re-register and start from scratch.

  1. Click your Profile icon.
  2. Click the My settings link.
  3. Click the Close Account tab.
  4. Click the Close Account button.
Note: Closing your account will immediately log you out of the Canvas Community.
 
Good luck,
Kelley

View solution in original post

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