Canvas Email - Use of Archive

[lrussell]

I have hundreds of emails with discussion threads each quarter.  I noticed that Canvas is placing new emails received in "Archive" when I place the original email (root email in the thread) in "Archive."  As such, Canvas does not notify me a new email has arrived as it is cataloging it as part of my Archived emails.

Can I stop this?  Or what is the best method to reduce the clutter of my InBox during the class quarter without Archiving?

Thx

[Chris_Hofer]

Hi @lrussell ...

I just saw a similar question posted...which you can find here:

Inbox: Why Do New Replies to Archived Conversation... - Instructure Community - 607353 (canvaslms.co...

My recommendation was to create a new idea here in the Community so that the Community could evaluate it later on.  Here are the Guides that you'd want to follow:

Instructure Community Guide - Instructure Community (canvaslms.com)

Look under the "Ideas and Themes" are on this page.

Hope this helps!

[lrussell]

Hi Chris,  Yes, I saw the same question. 

Unfortunately, I've never had any success with the Cavnas process of community evaluation.  Indeed, for years and years, I've recommended that Canvas have subject lines (threaded) in the use of Discussions but "crickets" is all I receive.

[KimTByrd]

Agreed! I am having this same issue. This was not happening in the past to me.  Was it to you?  On my end, it is like this is a new issue.  In the past, any new communication (brand new or archived conversations) would come to my inbox.  Now, poof, not happening!  it is very frustrating!