Canvas app not allowing me to grade work on my phone or iPad

Jump to solution
LoriMcConnell
Community Novice

When I try to grade from my TO DO list on my phone or iPad by sliding the points to award the student, it says USER NOT AUTHORIZED TO PERFORM THAT ACTION.  However, I am logged into my school Canvas account as a teacher.  Please help.  It is so efficient to be able to grade right on my phone.

0 Likes
1 Solution
igustafson
Instructure
Instructure

@LoriMcConnell 

You might try uninstalling the app and reinstalling it, in this case, to see if that can reset the program. Let us know if this works or if you have more questions. If it does not it might be best to speak to the Canvas tech support https://community.canvaslms.com/t5/Canvas-Basics-Guide/How-do-I-contact-Canvas-Support/ta-p/389767

View solution in original post