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ElisaHämäläinen
New Member

Canvas calendar marking keeps jumping to previous day

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Hi,
a student came forward with this problem:


"In the Canvas calendar, when I make a calendar entry and later edit it, after saving the entry, it jumps to the previous day. Sounds like a bug - can it be fixed?"


I don't get this same problem when I edit my calendar markings. I asked the student to update their browser, clear the cache and cookies, but this did not help. Any ideas what could be the problem?

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ColtonSwapp
Instructure
Instructure

Hello @ElisaHämäläinen

I understand that you have a student who is seeing an issue in their calendar. 

I have not heard of the behavior happening when adding items to the calendar. Do you know if this was happening with a specific type of item they were adding into the calendar such as an event, To Do item, or an appointment group? 

It might also be best to have the student reach out to support to see if it is related to a known issue. If they can get a screen recording of the behavior they are experiencing, support would be more than happy to look into this further.  

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1 Reply
ColtonSwapp
Instructure
Instructure

Hello @ElisaHämäläinen

I understand that you have a student who is seeing an issue in their calendar. 

I have not heard of the behavior happening when adding items to the calendar. Do you know if this was happening with a specific type of item they were adding into the calendar such as an event, To Do item, or an appointment group? 

It might also be best to have the student reach out to support to see if it is related to a known issue. If they can get a screen recording of the behavior they are experiencing, support would be more than happy to look into this further.