The Instructure Community will enter a read-only state on November 22, 2025 as we prepare to migrate to our new Community platform in early December.
Read our blog post for more info about this change.
Found this content helpful? Log in or sign up to leave a like!
Hello, im a new employee at a prince william county school and teachers are unable to share content with me because my username is not found and i dont have access to commons. It looks like on canvas im not registered as a teacher.
Solved! Go to Solution.
Hello @GC19 ...
Have you reached out directly to your school's Canvas administrator(s) or someone from your school's Online Learning / eLearning / Distance Education department? This seems like a question that they would be able to help you with. We here in the Canvas Community do not have access to your school's Canvas environment or any of your courses, so we wouldn't be able to help with accounts, usernames, or access to Commons. Hopefully you'll be able to contact folks at your school soon to get this resolved. Good luck!
Hello @GC19 ...
Have you reached out directly to your school's Canvas administrator(s) or someone from your school's Online Learning / eLearning / Distance Education department? This seems like a question that they would be able to help you with. We here in the Canvas Community do not have access to your school's Canvas environment or any of your courses, so we wouldn't be able to help with accounts, usernames, or access to Commons. Hopefully you'll be able to contact folks at your school soon to get this resolved. Good luck!
Community helpTo interact with Panda Bot, our automated chatbot, you need to sign up or log in:
Sign inTo interact with Panda Bot, our automated chatbot, you need to sign up or log in:
Sign in