Canvas page is BLANK

[LisaOchieng]

To whom it may concern,

I have not beeb able to access any information or create any content or post any assignments. My Canvas page is LITERALLY blank.  I cannot even access the Art Curriculum. Is there any one who can help?

[Chris_Hofer · Accepted solution]

@LisaOchieng ...

I assume you are an instructor?  If so, have you tried making sure that your browser is up-to-date?  Or have you tried using a different browser completely?  In generally, I recommend using either Google Chrome or Mozilla Firefox.  You can also check on if your browser meets the requirements by going to this page: What are the browser and computer requirements for Instructure products?.

Another suggestion would be to try clearing your browsing history/cache.  Once you do this, close your web browser and then re-start your browser.  Log back in to Canvas to see if anything has changed...hopefully for the better.

• How do I clear my browser cache on a Mac?
• How do I clear my browser cache on a PC?

Give these things a try.  Hopefully you'll have some luck.  Please keep us posted...thanks!