Canvas not working

[300028427]

Everytime i log on nothing shows up, it just appers to be blank.

[Chris_Hofer · Accepted solution]

Hi there, @300028427 ...

Sorry to read that you are experiencing issues seeing your courses in Canvas.  I've seen some similar postings here in the Community, and here are some things to try:

• Is your browser up-to-date?  You might try using either Google Chrome or Mozilla Firefox as your browser of choice.  These two browsers work well when navigating around Canvas.  Also, please take a look at What are the browser and computer requirements for Instructure products?.
• Clear your web browser's cache/history.  After that, close your browser completely, re-start the browser, and then log back in to Canvas to see if anything has changed.
  • How do I clear my browser cache on a Mac?
  • How do I clear my browser cache on a PC?
• Contact someone from Leon Schools such as a Canvas administrator or their Online Learning / eLearning / Distance Learning department.  They may have some suggestions for you.
• Contact the Canvas Help Desk staff.  They may also have some suggestions for you.  How do I contact Canvas Support? - Instructure Community

Here's hoping that one or more of these options will work for your needs.  Keep Community members posted on your progress...thank you!