Canvas

[ElizabethHesser]

Hi, every time I long into my Canvas page it appears blank and only the icons on the left pop up. Even when I press on them, they take me to that assigned screen but nothing is showing up on the page.

[Chris_Hofer · Accepted solution]

Hi @ElizabethHesser ...

I've been seeing a handful of users showing similar screens recently here in the Community.  Here are the things I'd recommend trying:

• Make sure your browser is up-to-date.
• Try using a different browser such as Mozilla Firefox or Google Chrome.
• Try clearing your browser history/cache:
  • How do I clear my browser cache on a Mac?
  • How do I clear my browser cache on a PC?

If none of those options work, try contacting Canvas Support:

How do I contact Canvas Support?

You might also want to reach out to your Online & Distance Education department at the University of Nebraska-Lincoln to see if they have any thoughts on what might be going on.  And, you might want to use this Guide:How do I contact Canvas Support? as yet another good option to try.

Hopefully you'll be able to get things working soon!  Keep us posted...thanks!