Checking for assignment upload attempts?

[ahimsel]

I graded an assignment (file upload) today and released the grades. Only one student did not submit the assignment. She claims that she thought she had successfully uploaded her paper on time, but only realized that the upload did not "go through" when she saw a score of 0 in Grades. She submitted the assignment today (several days late).

I'd feel more comfortable accepting her late work if I had corroborating evidence, so I'd like to know if New Analytics (or anything else on Canvas) offers information that would do this. Do attempts to submit an assignment (upload a file, in this case) register anywhere on Canvas that I can access?

Re: Participations in New Analytics. I remember reading that New Analytics "participations" do not include file uploads. I was disappointed to learn this...but OK, at least I know that now. But then I looked at the data and noticed that almost all students did, in fact, have a "participation" noted for this assignment. So, what is being recorded, if not the file upload? There is no other way to complete this assignment. And it was even more confusing that some of the students who completed the assignment on time did not have a "participation" noted, along with the student who claims her original upload "didn't go through." What do those students have in common, from the perspective of New Analytics?   

[RecycledElectro]

When my students claim they have this problem, I ask them to take a screen shot after they submit each assignment and save their screen shots.

[ahimsel]

That's a good idea. I will write that into next semester's syllabus!

[RecycledElectro]

I tell my students (but do not write it into the syllabus) that if someone can prove Canvas told them they had a grade or had submitted an assignment, then it disappears that I will give them free 100s on every assignment like that up to that point in the semester. But it has to be a new bug not previously posted about in the class announcements.

Then I make sure their screen shots (or phone pics of a screen) are not photoshopped, and I give them the credit. Then I post how it happened and what not to do.

We had a problem one time where kids would click "submit" then log out before the communication finished.

We had a problem another time with rural kids using microwave links on towers to connect to the Internet, and packets would get lost. They would see proof they submitted something, then it would go away. I told them to click into the GradeBook and double-check before logging off.

And of course, we have whiners who are not always truthful.