Content Disappearing in an Online Course

[DanielleBrockme]

I am enrolled in two online lectures and one in-person lab for this summer semester. The lab and its corresponding lecture must be taken concurrently, but no course material (modules, syllabus, etc.) are available on the Canvas page for the lecture. I have to be enrolled in the lecture to have access to the lab material, so I know it isn't a registration issue. Additionally, my other online lecture course has no issues either. No other students in the lecture have had any issues viewing material in Canvas, so I am wondering if anyone has experienced this before or has solutions?

[Gabriel33]

Can you clarify?

Do you not see anything in the Canvas page, while the other students do see it?

One possibility is that there are different sections in the course, and the instructor posted the content to the section you are not in.

If you have a People page in the course, do you see the other students, and are they in the same section?  How do I use the People page in a course as a stud... - Instructure Community - 530  

[dbrace · Accepted solution]

Hi @DanielleBrockme,

Unfortunately, the Canvas Community does not have access to see the specifics of: (1) your Canvas user account and (2) your Canvas enrollment.

I would recommend that you click on the "Help" area of Canvas and contact your school's Canvas team or Canvas Support directly.

They should be able to look at your user account and figure out what is going on.

-Doug