Creating a new section in the course closed the course

[jessica_gorrono]

Hello, 

My team and I have created two courses that have gotten very large (there is no direct faculty interaction, these are video courses, etc), so Canvas analytics no longer runs and I need these analytics for grant reporting. 

I may not have understood correctly, but the strategy I used  given that I didnt need to change anythign abotu the actual course, and as I understood it, just needed to have less participants, was to create another section of the course, with a start date and end date. However, when I did this, it closed the course.  

The first section of the course has an end date, but I did not click "students can only participate in the course between these dates." 

Can anyone help me understand if this strategy is the correct one and if so how to get the course open again with a new section? Or if I should copy the course and create a new course with the 1st one closed? 

These are for both of the following courses:

Safe and Resilient Schools: Mental Health 

Safe and Resilient Schools: School Safety. 

Thank you, 

Jess 

[dbrace]

Hi @jessica_gorrono,

I cannot speak to your individual use-case but I will speak in general.

All of our course shells (even our non-traditional or non-academic) have dates.  Our non-traditional or non-academic dates are set to open on February 1, 2018 (when we started using Canvas) and close on February 1, 2050 (I figured if we are still using it then, great, and I will programmatically change them again so they reopen).

All of course shells use course dates and not term dates.

All of our course shells have at least one section in them, the one created automatically when an enrollment happens. We do not create the section (some institutions do).

When we have a student with an incomplete, using a sections.csv file, I create a section in a course. In the CSV file, I give the section a name, ID, an end date, and make "Students can only participate in the course between these dates" is enabled.  I then enroll the teacher and the student into the section using an enrollments.csv file.

In the 5 years that I have been doing that, I have never had a situation where someone could not get into the course shell.

Does that help you?

-Doug?