Does anyone actually work there?

[RaphaelG]

I have had an open ticket for several weeks and have yet to be responded to.

I'm not going to rehash the issue here, except to drop the case number, which is 08424292

Please check your helpdesk tickets.

-RG

[thovey · Accepted solution]

@RaphaelG

It looks like that case was assigned to one of your local admins, this is being looked into now. I'm sorry for the delay!