Error when Importing a CSV file

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HeatherPrice
Community Member

I keep getting an error message about my header row being invalid when importing a CSV file. I tried changing it to the sample from this article and it's still not working. Any ideas? 

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NicoletteStaley
Instructure
Instructure

@HeatherPrice I recommend that you make sure the file is getting saved as a csv with UTF-8 encoding before you attempt to import it into Canvas; many times Excel changes the encoding to something else.  Then I second @Ron_Bowman's suggestion that you export the gradebook from the Canvas course, add the grades from Performance Matters to the gradebook export, and then import that edited csv to the course.

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