File preview showing incorrect file contents
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I'm having an issue with the file preview feature of Canvas not showing the correct contents of text files.
Here's an example:
On a Canvas Page, I have linked several text files (which I have uploaded to the Canvas Files area):
If I now click on the file preview for world2.txt, I see:
Similarly, if I click on the world2.txt link, I see:
However, when I download the file and open it up, I get:
The downloaded version is correct (compared to what I uploaded to Canvas Files).
There are two issues with the preview versions:
1) The preview is adding a period (.) after some of the numbers which are not present in the existing text file. This is annoying, but the purposes of what I am doing in my course, ok (since 4 and 4. represent the same number in the program my students are using)
2) The preview versions are missing some lines and show a line that is not in the file!!! Specifically, the preview has
4. 4
5. 6 <--- line not in the actual file!
6. 4
while the actual file contains
4 4
4 5 <--- missing from preview!
5 6 <--- missing from preview!
6 4
This is a much more serious problem. What's going on? How can I make Canvas' preview show the actual contents of my text files?
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
This is a bug in Canvas. I have reported it to the extent that my institution allows me to.