GDocs showing up in preview mode in Speedgrader when students submit via linked GDrive
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I teach for an online school where students work at their own pace. Also, our students do not have school Google accounts but use their personal accounts. A colleague and I have students complete their assignments in Google Docs and submit a URL. For students who have linked their Google Drive accounts to Canvas and submitting their work via the Google Drive tab (rather than website URL), their links are often submitted with /preview at the end. When we open those links in the Speedgrader, we cannot leave comments directly on their documents as the commenting feature for GDocs is not active. I have a message I sent to students with a link to a screencast showing them how to fix this, but is there anything else we can do to prevent this from happening? Thanks!
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Can you please report this through support. It does seem that if you students are only allowed to submit a URL that the GDrive option should not exist for them.