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johnson_ijeoma
New Member

Grade Passback error message

I have a teacher getting an error message when trying to use Grade Passback. See attachment. 

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ColtonSwapp
Instructure
Instructure

Hello @johnson_ijeoma 

Thanks for posting this in the global Canvas Community. I am sorry you are seeing that error message. 

It looks like this might have been happening in Speedgrader or the gradebook? 

  • This can sometimes happen with large courses. In which case, a filter might need to be applied or disabled in the gradebook. 
  • I have seen this happen sometimes when a setting for Launch SpeedGrader Filtered by Student Group is enabled in the course and a selected student is not in a group. It can easily be turned off and tested if that is the case. 

If you haven't already, you could contact support to see if they can take a look at your specific example. I know I am late to this post, so you might have already resolved this. 

Hopefully this helps! 

-Colton 

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