Grades sync to Infinite Campus

[ksmithbcsd]

I've been requested to setup the grades to sync to Infinite Campus for the school district.  What are the steps to get this completed?

I read the documentation (https://community.canvaslms.com/t5/Infinite-Campus-and-Canvas/How-do-I-view-and-manage-Canvas-Infini...), however, I do not have "SIS Integration" as an option in the admin menu.  

[melodyc_lam]

@ksmithbcsd Welcome! If you're the Canvas root admin you may want to talk to your Customer Success Manager (CSM) or Canvas support to see how to get the SIS Integration working for grade sync. Usually this is done as part of a SIS conversion (changing from one SIS to another).

If you are NOT the Canvas root admin you'll need to talk to the Canvas root admin to see if the SIS Integration is enabled for grade sync. Note that even if grade sync is available, each course must be set up to sync grades correctly to Infinite Campus. 

Hope this helps!

[ksmithbcsd]

Thank you!  I am a root admin.  I'll find out who our CSM is and contact them.  Thank you again!

[ksmithbcsd]

Just a quick question.  I am new to this position and the pervious person who set us up with Canvas is no longer with the district, do you know how I can find out who our CSM is?  I've asked a few people here at the district and they do not know.

[NoahBoswell · Accepted solution]

Hi Keith,

Since you're new to the position, you're likely not listed as a direct contact. I'll forward this along to help you get in contact with your CSM. Your patience is appreciated!