Having trouble logging in

[JonathanRose]

I have been trying to log in to my canvas account and no matter how many times I reset my password I cannot log in to my canvas for my course.

[greydon · Accepted solution]

Hello @JonathanRose 

Thank you for contacting the Instructure Community. It may depend on your school actually - many schools use an authentication and/or integration to other login services like Microsoft or Google. By default, we have it setup to reset your password following this guide:

How do I reset my password as a student? - Instructure Community  

If that doesn't work, then you'll want to contact your school help desk directly to reset it.