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Hello,
I am a teacher with Memphis Shelby County School. I have a relatively new student who's Digital Citizenship does not appear on his Canvass page. He still needs to take the course. How can he be added?
Thank you,
Margaret Gray
Solved! Go to Solution.
Hello @MargaretGray
Thank you for contacting the Instructure Community. We're sorry to hear you've been experiencing issues with Digital Citizenship. Is it just one student that is having the issue and others are not? Is Digital Citizenship an actual Canvas course and not an app or plugin within the course? The student will need to reach out to the school directly then. Any missing courses for k12 students needs to be addressed and resolved by the school directly. Please have the student (or you can on their behalf) contact the school admissions or registrar to get them the course.
Hello @MargaretGray
Thank you for contacting the Instructure Community. We're sorry to hear you've been experiencing issues with Digital Citizenship. Is it just one student that is having the issue and others are not? Is Digital Citizenship an actual Canvas course and not an app or plugin within the course? The student will need to reach out to the school directly then. Any missing courses for k12 students needs to be addressed and resolved by the school directly. Please have the student (or you can on their behalf) contact the school admissions or registrar to get them the course.
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