Help getting code/ getting notifications in via email

[lourdesgcrespo]

why am I not getting any emails regarding updates on canvas, nor is there a code being sent to my phone when I input my number. I used to get updates now I don't and I already made sure everything is turned on in the settings already. please help this is giving me many issues.

[kona · Accepted solution]

 @lourdesgcrespo , greetings! I'm sorry your question has been sitting here for so long. I hope the problem has resolved itself, but if not, please contact the Canvas Help Desk by clicking on the Help link in Canvas and selecting "Report a Problem."

Kona