How do you remove Ways to log in

[Selina3]

I previously had three email addresses registered on my Canvas account, but over time have removed two of them that I no longer use; however, the two I removed still appear in my Ways to log in and one of those is what other users see in the People list for any courses I set up, i.e. the email address I want to use (the only one I haven't removed in the email addresses list) is not the one people can see. How do I resolve this? I expected email addresses I removed to disappear from the Ways to log in automatically, but this hasn't happened.

[DeborahAyoola-J]

How do you remove ways to log in

[ColtonSwapp]

Hello @Selina3 

Thanks for posting this in the global Canvas Community! 

If you have some old logins that need to be removed from your Canvas account, I believe that your schools Canvas Administrator can get those removed from your account. This would be an administrative action that requires someone with admin permissions.  They might just need to know which one you wish to use going forward and which ones you wish to have deleted. 

Hopefully this helps! 

-Colton 

[Selina3]

Sadly Colton, there is no schools Canvas Administrator to turn to as I am operating independently with a Free-for-Teacher account, so I still haven't found a solution to this problem.

[JASGAEducation]

I have the same issue but I really need to get this removed.  
My account was set up by an someone who was very controlling, micromanaging, and a mysogynistic marcissist.  Everytime I see his email under mine I am frustrated.  He wouldn't let me create my own account until our board of directors was able to remove him and I finally got access to the email account he used to create my account on here.  Now whenever I login I see his name there under mine.  I think they are suspending his email this week but it can't come soon enough for me. I don't trust him not to sabotage things.   I've changed all the passwords and blocked him on all shared digital materials.   I REALLY REALLY want to remove any possible access he has.

[mdeasis]

I have the same issue and I can't find a solution to this problem.

[WWC]

I am having the same problem as well.

[mwil402]

Still no resolution to this, I see. Is there no way to remove an additional log in email address once it's on my account?