How to disable Grading Box for Inactive students

[tmenon]

Hello, 

Is there a way to hide or disable the grade box for Inactive students in the 'Submit Grade' in Canvas? We use ILP  -  Canvas, and Ellucian  (Colleague)  to pass the grades from Canvas to SIS.  We are a new  Canvas client, and the Inactive status in Submit grade is causing issues with the faculty. 

Thank you. 

-Thila

[greydon · Accepted solution]

Hello @tmenon 

Thank you for contacting Canvas Support. We're sorry to hear you've been experiencing issues with inactive students and grade submissions. To resolve this for you properly, it may be best for you to contact us directly via email, chat, or phone so we can look at the course and SIS setup specifically. There are different requirements depending on the SIS you use as some of them require assignments to be assigned to "everyone" or an actually entered grade for all students, etc. You could certainly give the inactive student a 0 if that is required but we understand the need to not enter grades for a pending student who may come into the class eventually.

There is generally always a work around or resolution when it comes to syncing grades to SIS. Please feel free to contact us directly and we can pinpoint the root of the issue and provide an answer for you. Thank you!

https://community.canvaslms.com/t5/Canvas-Basics-Guide/How-do-I-contact-Canvas-Support/ta-p/389767