How to mass delete messages in Inbox

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Community Member

Hi Everyone! I have looked on many of the forums on this website and trying to figure out how to mass delete messages in the Canvas inbox. I have tried clicking on the first message and then holding shift and clicking on the last message but it does not work to highlight all messages. I have also tried doing CTRL+A in order to highlight all messages but that does not work as well. Please help I would appreciate any assistance. 

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Community Coach
Community Coach

Hi @jschery ...

Interesting.  I tried both of those methods to select messages in my Canvas Inbox, and they both worked for me (I am on a Windows 11 laptop).  Not sure why it would not work for you.  Have you tried reaching out to the Canvas Help Desk staff to see if they might be able to provide some additional assistance?

How do I contact Canvas Support? - Instructure Community

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