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MargoEaddy
New Member

I have Chrome 102 but it says I have Chrom 95

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It's not letting me take the test.  It states my browser is Chrome 95.  But it is Chrome 102.

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1 Solution
greydon
Instructure
Instructure

Hello @MargoEaddy 

Similarly to what @mzimmerman said - you should update your Lockdown Browser version. Or at least check that indeed Chrome has been updated.

https://www.google.com/chrome/update/

https://support.respondus.com/hc/en-us/articles/4409607243035-How-to-update-LockDown-Browser 

Hopefully this helps! 

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mzimmerman
Community Coach
Community Coach

Hi @MargoEaddy 

It sounds like you are taking a test with LockDown Browser, which is recognized by Canvas as a version of Chrome.

The browser check will not prevent you from taking a test, but you can get rid of the warning by updating to the latest version of LockDown Browser (2.0.9.00).

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greydon
Instructure
Instructure

Hello @MargoEaddy 

Similarly to what @mzimmerman said - you should update your Lockdown Browser version. Or at least check that indeed Chrome has been updated.

https://www.google.com/chrome/update/

https://support.respondus.com/hc/en-us/articles/4409607243035-How-to-update-LockDown-Browser 

Hopefully this helps! 

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