Images not showing in student view for instructor, but visible for students

[JohnLeland]

I am consistently not able to see published images embedded within discussion assignments I create when I look at the assignments in student view. It does not matter if I use Chrome or Safari--and on Safari I have disabled the cross tracking, so that is not an issue.

Any solutions?

[Chris_Hofer]

Hi @JohnLeland ...

How are you adding in these images to your discussion topics?  Are the images loaded in your course "Files" area of your course?  Or, are you copying and pasting images from one course to another?  If you could provide some extra details for us here in the Community, that would be great...thanks!

Looking forward to hearing from you.

[dbrace]

Hi @JohnLeland,

To continue with what @Chris_Hofer was saying, have you used the How do I validate links in a course? - Instructure Community - 1001  feature?

If/When you use the feature, do the images display as an item that cannot be accessed?

-Doug

[paul_fynn]

@JohnLeland  you are in safe hands with @dbrace and @Chris_Hofer 

I would add two pennies worth 

1. Our home grown assessment solution means that our Canvas Assignments are no longer visible to Instructors when using the 'View as Student' button, which is somewhat inconvenient and generates a lot of instructor support calls

2. It would be worth checking with your local Canvas support as to whether they can set up a test student account which would allow you to log in and experience your course as a student using an incognito browser

You might also try adding student to your own Course enrolment in People (if your local settings permit this) which may allow you to see the images. 

• Do make sure that you take this off again as soon as you are done as it can have unwanted/unexpected consequences for your permissions

[dpindell]

 I have this same issue and I don't understand how this (creating an incognito student) would solve anything.   I can see my images as the instructor, but my students see a broken link.  When I log in as a student view, I see the broken link.  Thanks. 

[dbrace]

Hi @dpindell,

Taking the incognito browser or incognito student out of it for a moment, what happens when you use the  How do I validate links in a course? - Instructure Community - 1001 feature? Are those links/images reported as not working properly?

Are you links/images in another course? If the links/images are in another course, do your students have access to that course?

What appears (or does not appear) when you use the View as Student feature? Do those links work or images appear?

Depending on the circumstances, you might want to have a discussion with someone from your institution's Canvas team so that they can look at how it is designed.

-Doug