Inbox messages (conversations) notifications

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ChristineCaro
Community Member

I used to get notifications when someone messaged me by Canvas Inbox. Now when I go to 'Notifications', and try to click 'Added to Conversation' it won't let me turn it on. It says, 'Notification Unsupported'.

Is there another way to get notified by my school email that I received a message in my Canvas inbox?

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Chris_Hofer
Community Coach
Community Coach

@ChristineCaro ...

By chance, are you looking in the "Push Notifications" column?  I looked at my own "Notifications" screen, and I am also unable to change anything for "Added To Conversation"...but that is for the "Push Notifications" column.  For my default "Email" column, I can still change that setting to any of the four options available.  Here is my screenshot.  The left column is my "Email", and the right colulmn is my "Push Notifications".

Screenshot 2022-06-18 123024.jpg

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