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SungKo
New Member

Log in issue

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I was invited to amazon technical academy pre-requisite class and provided with username and trying to log in the Canvas account but I don't know how to connect this class by the invitation in the Canvas site. Can you please help me?

 

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greydon
Community Team
Community Team

Hello @SungKo 

Thank you for contacting the Canvas Community. We're sorry to hear you've been experiencing issues with accessing your course. If you received the email invitation to the course,  there should be a  direct link to accept the invitation. There are many "websites" for Canvas depending on the school or institution. That email should also have a direct link to the course  for you. If you can't get in, you should try resetting your password:

https://community.canvaslms.com/t5/Student-Guide/How-do-I-reset-my-password-as-a-student/ta-p/409

If you  can't even get to the login page, then you will want to speak with someone at your institution for the URL to their canvas instance (site). 

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greydon
Community Team
Community Team

Hello @SungKo 

Thank you for contacting the Canvas Community. We're sorry to hear you've been experiencing issues with accessing your course. If you received the email invitation to the course,  there should be a  direct link to accept the invitation. There are many "websites" for Canvas depending on the school or institution. That email should also have a direct link to the course  for you. If you can't get in, you should try resetting your password:

https://community.canvaslms.com/t5/Student-Guide/How-do-I-reset-my-password-as-a-student/ta-p/409

If you  can't even get to the login page, then you will want to speak with someone at your institution for the URL to their canvas instance (site). 

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