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u6032171
Community Participant

Message reply button missing

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I got a message from a student.  I would like to reply to that message.  There is no reply button.  Usually, there is a reply button....

Normal message:Selection_027.png

This message: Selection_026.png

When I click on the settings menu, there is no "Reply All" option... only "Forward" and "Delete".  What is going on here?  How do I reply to this student?

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1 Solution

Accepted Solutions
kmeeusen
Community Coach
Community Coach

Hi @u6032171 

I just tested this, and I suspect this is because it was a submission comment a student made when submitting work for an assignment or quiz.

To reply to submission comments you need to go to the submission through SpeedGrader of the Gradebook.

I hope this helps,

Kelley

View solution in original post

1 Reply
kmeeusen
Community Coach
Community Coach

Hi @u6032171 

I just tested this, and I suspect this is because it was a submission comment a student made when submitting work for an assignment or quiz.

To reply to submission comments you need to go to the submission through SpeedGrader of the Gradebook.

I hope this helps,

Kelley

View solution in original post