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This morning I have multiple teachers who are experiencing issues with copying a "New Quiz" between courses.
The new quiz is created in a "Sandbox" course.
Question stems include images added via "Insert > Image >Upload Image"
The quiz is copied to a live course with students.
Today the images are not being copied along with the quiz. Instead the quiz is linking to the image located in the "Files" section of the original, sandbox course.
My teachers have not experienced this issue before, and the documentation says that the copy will include all linked files (https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-copy-a-quiz-to-another-course-in-New-Qu...)
Is anyone else experiencing this issue suddenly? Is it a known issue/glitch, or a change in functionality?
Solved! Go to Solution.
We started having this problem with displaying images last week in our New Quizzes, both within and outside the Lockdown Browser. With the help of this discussion, I found a work around which I'm offering here in case it helps you as well. My workaround is appropriate if you are using item banks in multiple courses of your own. If you are sharing item banks with other instructors, this workaround probably will not help you.
My quiz creation process is to create item banks which seem to automatically be associated with a particular course. I then use questions from the item banks in other courses after checking the box that says I want to share the item bank with the course. I don't know what that checkbox does. It seems to only list the item bank in the course where it is shared, but even if I forget to check the box, the questions will appear in the quiz. Starting last week, the images did not display when I did this. Note that I always use png images. Bob Lewis noted earlier that this is required. The attached file describes the workaround I found.
Hey all-- I am hoping this isn't a real new thing and it was just a fluke...but I recently copied an existing Canvas course into a sandbox shell, and every single new quiz BROKE. Instead, I ended up with a hundred error codes, 100 classic quizzes, and I'm pretty sure I got hundreds of classic quiz item banks too.
This was so profoundly overwhelming to me that I just closed everything down and went away.
I'm crossing my fingers and hoping it was a fluke. Because if I just lost all the new quizzes I've been grinding away at creating (despite all the obvious flaws with how new quizzes deals with images), I think I might just change careers.
Riggs
That sounds horrible - I hope it was a fluke. If you were to copy the quiz into the Commons, does that still show the same error codes?
Looks like it was a fluke. Thank goodness! (But it does point to the anxiety I have while using New Quizzes, especially as Canvas hasn't proposed a solution for this problem yet!)
Am I hallucinating?
I think this problem is fixed. I wouldn't have known, except our instructional designers were prepping for a PD session on New Quizzes, and they couldn't replicate my image problem. I'm so glad I know it is working now...but it would have been nice to have someone from Canvas at least respond to this thread to let everyone else know. I don't think we need to do these crazy workarounds anymore.
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