New student did not sync into Canvas from PowerSchool

[glaviolette]

A new student enrolled last week and has been in PowerSchool since then.  He is not showing in Canvas.  Any thoughts on why this might be?

[melodyc_lam]

@glaviolette Hi! You'll probably want to talk to Canvas support directly regarding this student as they'll be able to trace where the issue may lie. You may also want to talk to your SIS team just to make sure that the student is enrolled properly into courses with the correct enrollment date. In any case, Canvas support can help.

[glaviolette]

Thank you!  I have checked with our SIS coordinator and everything looks okay in PowerSchool.  Therefore, I have reached out to Canvas Support.