Open Canvas without any display, but it can be operated on the mobile phone, what should I do?

[FangWang]

Hi, my course is starting but when I Open Canvas without any display, but it can be operated on the mobile phone, what should I do?

[KristinL · Accepted solution]

Hi @FangWang -

We're seeing several Community members with this issue, and while we aren't sure what's causing the problem, we are recommending that everyone checks their browser and clears their cache.

What are the browser and computer requirements for Instructure products? 

How do I clear my browser cache on a PC? 

How do I clear my browser cache on a Mac?