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ear1202
New Member

Password reset

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Hello, 

I have been trying unsuccessfully for several hours to reset my password. Please help.

ear1202@gmail.com.

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blopes
Instructure
Instructure

Hi @ear1202 

If you are not able to login and you need to reset the password you would need to follow the steps in this guide here:

How do I reset my password as an instructor? 

You would need to make sure you are following the steps above from the correct login page. Which is this page bellow: 
https://canvas.instructure.com/ 

If you are able to log in, and you just want to change your password, you would need to follow the steps from this guide here:

How do I change my login password as an instructor? 

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2 Replies
blopes
Instructure
Instructure

Hi @ear1202 

If you are not able to login and you need to reset the password you would need to follow the steps in this guide here:

How do I reset my password as an instructor? 

You would need to make sure you are following the steps above from the correct login page. Which is this page bellow: 
https://canvas.instructure.com/ 

If you are able to log in, and you just want to change your password, you would need to follow the steps from this guide here:

How do I change my login password as an instructor? 

AnthonySchaffha
New Member

I also cannot reset my password.  I have requested the password reset email several times over the last two days and never receive the reset email.  It is not in my junk mail.