Recover draft message from Canvas mail

[RRieser]

Does Canvas Mail save messages as you are type them?  I spent a long time typing a detailed message to students and I pushed something and the mailbox disappeared.  How do I recover the draft message?

[Ron_Bowman · Accepted solution]

@RRieser -

You have the same problem I have.  My guess is you lost the information when you went to type your name.

In a browser window, ctrl-r and ctrl-shift-R cause the web page to be reloaded.  I occasionally hit that combination when I go to put my name in.

As far as I know with Canvas Inbox, that information is lost.  I just tried it out, and using the back arrow on the browser or backspace key did not work - as well as reopening the compose box.

Ron

[User6]

This issue seems like an oversight on Canvas' part.  Other systems I've used save these typed message drafts.  It's incredibly frustrating to spend 30 minutes typing up a detailed message only to have a simple mis-click or mis-key erase that hard work. 

[MichaelDufresne]

It's not an oversight. It's a fatal flaw. There are no drafts, chains are faulty, and finding unchained messages via the Sort is usually impossible. I get Inbox notifications in my Outlook but otherwise often cannot find messages sent or received even by scrolling through every single message in my Canvas Inbox or Sent or by class or whatever. I will tell my students to not use Inbox next session and will only communicate via outside email.