SylviaMaisano
New Member

Requested Canvas through Clever

How can we push Canvas through Clever faster. We requested the application through Clever already, waiting on Canvas to accept so we can set our rules and get started, looking to open this up by next week at the latest.

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greydon
Instructure
Instructure

Hello @SylviaMaisano 

Did you just integrate Clever as an SIS with Canvas and it hasn't been set up prior? If you have issues with syncing Clever and Canvas or experience long wait times, it may be best to speak with Canvas Support and/or your CSM directly. You can provide more details here as to which process and what step you are at, but it may be more beneficial for you to speak with someone at Canvas who can look at the specifics of your account setup and help identify where the issue is stemming from. 

If it's helpful, here is the Clever guide on integrating to Canvas:

Help Center 

SylviaMaisano
New Member

We did not.  We've been using Canvas with PowerSchool for a couple of years.  There's a request for Canvas with Clever, but it's just sitting there.  

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SylviaMaisano
New Member

I have admin really pushing for this to be going before we return back to school from vacation.  It's still sitting in Clever as a requested app (SSO, Rostering).  We only want it for SSO so we can use the badges with our students for logging in.  We still want to keep passback and teachers to log in through Canvas.  Can this be done? We've been waiting since November.

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SylviaMaisano
New Member

It is January 3rd and we are still waiting for Canvas to accept the invitation from Clever, this has not happened and it was requested in early December.  We want to be able to access the QR Codes through Clever for SSO so we can make this easier for our students.  We will still roster through our SIS (PowerSchool) to Canvas.  Please assist. 

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SylviaMaisano
New Member

I am in a meeting currently with the Lead Technology DIrector and this is still not working and you have not contacted/responded to my emails.  It's been over a month now and we need to get this going.

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