Restore SIS id

[canvas67]

Have two students who blkivit manually deleted by mistake. Now I can't put them in again as the SIS id is busy. How do I recreate the students?

[canvas67]

Sorry, entered the wrong word, retype the question here
Have two students who have been manually deleted by mistake. Now I can't put them in again as the SIS id is busy. How do I recreate the students?

[greydon · Accepted solution]

Hello @canvas67 

Thank you for contacting the Instructure Community. We're sorry to hear you've been experiencing issues with changing  and re-using a SIS ID. If the two SIS IDs are in  use, we need  to run a change_sis_id import. Once the IDs are freed  up, you can assign them to the students either manually or via SIS sync/import.

Here is the Canvas guide:

https://community.canvaslms.com/t5/Troubleshooting/Changing-SIS-IDs/ta-p/821