SIS Import is missing in my admin tab

[krcabilla]

Good day I want to upload my csv, but I cannot find my SIS Import

[chriscas]

Hi @krcabilla,

Are you a full account admin (or 100% sure you have sis import permissions), and working in the root account?  SIS imports are only available in the root account, and only for users with the correct permissions, so I'd guess one or both of those things is the cause of you not seeing the menu.

-Chris

[krcabilla]

Not really, in that note what are the account types that allow SIS import? 

[chriscas · Accepted solution]

Hi @krcabilla,

There is a pretty thorough SIS Importing guide available to review.  On the permissions side, there is an account/admin permission called "SIS data - import" that your account role will need to have enabled (by default I think it's only on for full admins).  Also note you need to be an admin and acting in your root account, you cannot so SIS imports from a subaccount.

I hope this helps a bit more!

-Chris

[krcabilla]

Thank you now I understand.