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Kumar1
Community Participant

Speedgrader not working

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Hi,

My speed grader is not working properly for a particular assignment, can someone please check?

Screenshot from 2021-06-28 18-05-10.png

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kmeeusen
Community Coach
Community Coach

Hi @Kumar1 

That has got to be frustrating! I hate when things don't work!

Unfortunately, the members of this community are Canvas users like yourself, and we can only access our own courses and accounts, and cannot troubleshoot this for you.

I just checked three of my accounts, and SpeedGrader seems to be working just fine. Have you submitted a Support Ticket? In Canvas. click Help, then chose "Report a Problem".

Good luck, and let us know how it works out for you!

Kelley

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kmeeusen
Community Coach
Community Coach

Hi @Kumar1 

That has got to be frustrating! I hate when things don't work!

Unfortunately, the members of this community are Canvas users like yourself, and we can only access our own courses and accounts, and cannot troubleshoot this for you.

I just checked three of my accounts, and SpeedGrader seems to be working just fine. Have you submitted a Support Ticket? In Canvas. click Help, then chose "Report a Problem".

Good luck, and let us know how it works out for you!

Kelley

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gnoack
Community Champion

Speedgrader is working for me as well.  I see from your screenshot that you are on a machine running Ubuntu.  I'm not very familiar with Ubuntu, but I wonder if that could be causing an issue.

I recommend you make sure your version of Chrome is up-to-date, and if that doesn't fix the issue, try accessing the same page from a Windows or Mac PC to see if it is the assignment or your machine.

You might also review the recommended computer requirements and such. 

What are the browser and computer requirements for... - Instructure Community (canvaslms.com)