Student Difficulty with Video Downloads for Assignment

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david_fodor
Community Novice

My students are having trouble downloading their video assignments. I have the correct media file type selected in the edit options. Is there a limit to the video size? I don't see any user options to change it.

Thanks! - DF

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Robbie_Grant
Community Champion

 @david_fodor ,

Welcome to the Canvas Community!!!

According to What types of media files can I upload in Canvas as an instructor? :

When you upload audio and media files using the media tool in the Rich Content Editor, Canvas converts files up to 500 MB. If a file exceeds the 500 MB limit, you can host the file through an external source such as YouTube and embed it using the Rich Content Editor. To learn more about available options for using media files in Canvas, view the Canvas Media Comparison PDF.

There is more information here as well https://community.canvaslms.com/message/153294-what-is-the-mb-limit-of-videos-i-can-upload 

Robbie

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