Student submissions through Google Assignments LTI not syncing to Canvas

MsBell
Community Member

I have created several assignments using Google Assignments LTI this week.  Students are accessing and completing these assignments and receiving the message " Your assignment has been submitted".  Yet, when I go to the assignment to grade, it says I have zero submissions.  In the speed grader, it tells me that students have submitted the assignments but that there is "no preview available"

I can't for the life of me figure out where the error is!  I have logged in with the student's credentials, viewed and resubmitted, and still am not seeing the assignments on the teacher end.

I am the only teacher at my site having this issue and have had several teachers review the settings on my end.  No one can understand where my students' assignments are going.  Please help!