Students unable to see classic quiz results. Is it because of a lockdown browser?

[DavidFJackson]

My students are having trouble seeing their exam answers. I have the quiz setting to allow students to see their results immediately. I use Respondus Lock Down Browser but I don't see a setting to allow or disallow on the lock down browser. The message my students are getting is: "Quiz results are protected for this quiz and can be viewed a single time immediately after submission."

Any ideas? 

Thanks

[dbrace · Accepted solution]

Hello @DavidFJackson,

Please review the "Unexpected behavior with view results only once quiz option > For work around" section of the "Overview of the Respondus LockDown Browser for Instructors" support article from the University of Maryland at https://itsupport.umd.edu/itsupport?id=kb_article_view&sysparm_article=KB0011779.

Does that relate to your situation?

Does the work around solve the problem?

If not, this sounds like something you should report directly to Respondus Support by going to https://support.respondus.com/hc/en-us/requests/new.

- Doug