Submitting a photo to canvas but popping up an error message of files to big.

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BrydenFrench
Community Member

So when ever i want to post a photo for an assignment it always shows up an error message saying ¨file extences quota¨ and i do not know  how to fix it and i haven't been able to fix it at all so i don't know how to fix it. Does anybody know how too?

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chriscas
Community Coach
Community Coach

Hi @BrydenFrench,

That message means you have more files in your storage space than your school/institution allows.  You could either go to your files area and delete some files to free up space or get in touch with your school/institution's Canvas team (usually in the eLearning / IT / Digital Education areas) to ask they they increase the limit for everyone.

I hope this info helps!

-Chris

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