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Teams account and canvas

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Antonio37
Community Member

I have different Teams accounts. When I enter Canvas and click on the Teams tab, the account that appears by default is not the one I want to use with Canvas, and I don´t know how to change it.

 

Thank you very much.

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NoahBoswell
Community Coach
Community Coach

Hey @Antonio37 ,

I came across your question the other day and spent the past few days investigating this. Unfortunately, I haven't been able to find a solution that works for me, however I have a couple suggestions for you to see if it would work for you.

First off, maybe check your Canvas account settings, and see if there are any access tokens with teams. If there are, delete them, as this will allow you to logout of the wrong account. However, if this doesn't work, the only other solution that I personally have would be to reach out to their support team and see if there's anything you can do. Because you're right, it's almost as if you are 'locked in' and can't get out.

Hope this helps point you in the right direction, best of luck!
- Noah

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