I have successfully set up the sync with Microsoft Teams and Teams Meetings but for some reason, not all the students are being recognised and added to the Team.
We have used the Login Attribute as Email (as our students login with that way)
We have used the Active Directory Lookup Attribute as Primary email address (as this is taken for the logins)
Not being the Tech expert, was looking for some ideas why a few students are missing.
Could it be a simple matter of mis-spelled, missing or different email addresses?
Was wondering, for those that have set up the integration if there is a better set of combinations to use?
UPDATE: Looked through AD and the issue does not appear to be related to an email mis-match. We have found something in common that all the users we have managed to check. Their Teams timezone is saying that they are 15 hours behind. This appears to be PST (Washington!)
We have checked their device date & Time settings and they are fine. There is no way to change the time zone in Teams.
Googling for a solution, on the Microsoft site it suggests making changes in the Outlook web app. Unfortunately not everyone who has replied has said this works. It has not with us. So who do you go to in order to get this fixed?
FURTHER UPDATE: We ran the Outlook fix and after a while it reset the time zone back to our own. Sadly, this has had no effect on the Teams sync, even when I deleted the Team and re-synced. Reported, so will see if we can get to the bottom of this mystery..
FURTHER FURTHER UPDATE: We have had to add the unsync-able students to Teams manually via Teams. Problem solved you would think (or at most a workaround). ...
Until you then run the Sync again and the students that were added manually ARE REMOVED!!
